Age Concern Kingston Upon Thames
 
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    Advice session space

    Advice and Advocacy Service

    Age Concern Kingston upon Thames provides a confidential, free and independent advice service for anyone aged 60 years and over living within the Borough of Kingston upon Thames, and/or their family or carers.

    We have detailed knowledge of issues of particular concern to older people including health and social care, money issues and benefits, transport options, consumer issues, housing options and social activities.

    What we can do:

    • Provide accurate, up to date and independent information and advice on any issue of concern.
    • Provide support, advocacy, negotiation and representation (speaking on your behalf to other agencies or individuals).
    • Tell you about available services and social activities and help you access them.
    • Help you maximise your income and help to appeal against benefit decisions.
    • Help with completing forms.
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    Adivce session

    What we can help you do:

    • Think through your options.
    • Give you information and advice to help you make an informed choice.
    • Help you put your decisions into action.
    • Stay in charge of your life.
    		 
    Click here to read the Advice and Advocacy Service Annual Review
     

    How is the service provided?

    • You can call our dedicated First Contact Advice Line: 020 8408 8170, which is open between 10 am and 12 noon Monday to Friday.
    • You can contact us yourself or ask someone to contact us on your behalf.
    • We can deal with simple one-off queries, or provide help with complex issues.
    • A face-to-face session with an advisor may be arranged. Advisors can visit you in your own home.
    		  

    'I was bowled over by the high standard and courtesy afforded to my 91 year old mother….The information and advice offered proved to be invaluable in every way.'

    Advice Team Client

    How do I get in touch?

    • Contact our dedicated Advice Line to speak to an advisor.
    • You can email or write to us if you prefer. (Click on the links.)
    		  
    Our Advice Line:
    020 8408 8170
    is open 10 am - 12 noon Monday to Friday.
    Useful links:  
    Social activities
    Age Concern Kingston upon Thames is the leading
    voluntary sector provider of services for older people
    within the Borough -— with a reputation for quality and value.